Business Telephone Systems
We have partnered with Avaya and NEC to provide the industry’s leading business telephone system solutions. Our team can design a system that enables and empower employees and increase their productivity and job satisfaction.
We provide business phone solutions for;
- Doctor’s Offices
- Medical Centers
- Dentist’s Offices
- Manufacturing Plants and Factories
- Schools and Colleges
- Government Offices
- Police Departments
Avaya’s mobile and desktop application provides a single view into all of your communications applications and ties into a user’s calendar. In one touch, a user can initiate a video call, collaborate with team members and more, turning their desktop into a powerful communications and collaboration system. Avaya desktop phones offer a fully integrated experience and streamlined access to our suite of collaboration applications.
IP Office is a versatile communications solution that combines the reliability and ease of a traditional telephony system with the applications and advantages of an IP telephony solution. This converged communications solution can help businesses reduce costs, increase productivity, and improve customer service.
IP Office is a highly modular IP telephone system designed to meet the needs of home offices, standalone businesses, and networked branch and head offices for small and medium enterprises. The award-winning IP Office gives growing companies a complete solution for telephony, messaging, networking, conferencing, customer management, and unified communications.
Key Capabilities at a Glance
Flexible Deployment: In the cloud, on premise or hybrid deployments are all supported with IP Office along with the ability to migrate from one to the other when the time is right for you.
All-in-one Communications and Collaboration: The Avaya Equinox experience provides a single app for voice, video, messaging, conferencing and calendar and keeps employees productive on any device, from any location.
Cost saving applications: built-in audio and video conferencing, Bring Your Own Device (BYOD), and voice and instant messaging streamline support and reduce monthly costs.
Complete mobility solutions: Whether your employees are on the road, working remotely, or just at a different location, IP Office’s intuitive tools and apps keeps them engaged, productive and reachable.
Out-of-the-box applications integration: Embed communications in the applications you already have: Salesforce, Google, Microsoft Office 365 and Skype for Business.
Distinctive Customer Contact: IP Office offers integrated voice, web chat, email, FAX and reporting capabilities that allow even the smallest contact center to support sophisticated and satisfying customer interactions.
Peace of Mind: Highly reliable and secure, IP Office reduces security threats, toll fraud, and down-time through a hardened architecture that has been proven in more than 635,000 businesses.
Scalability (5 to 3,000 Users): Avaya IP Office grows with you as your business accelerates. Support up to 3,000 users at up to 150 networked sites.
NEC Univerge SV9100
With an increasingly mobile workforce, keeping your team aligned and maintaining high levels of sharp customer service – an aging system simply won’t keep your business competitive.
NEC IP Communications systems have been capable of supporting remote workers for the last 20 years and in most cases the core components needed will already be in place. It may be as simple as using existing capacity or adding some additional licences and configuration.
Remote Working Options
- Desk phones can be configured to work from home. Giving employees the same experience at home as in the office.
- Softphones offer complete calling capabilities on a Laptop or PC.
- Mobile clients offer a high level of mobility. Work from anywhere there is an internet service.
- Web based conferencing. See participants and share applications – perfect for meetings and presentations.
- Audio conferencing is an essential tool for holding group meetings and conferences.
- Mobile Extension extends desk phone numbers to a mobile phone – no smart phone software required.
- Call forward all is a last resort but simple way to never miss a call.
- InReports allows you to see what how calls are being made and answered from anywhere.